The online Customer Service Training course aims to help users provide high-quality customer service by offering them best-practice techniques when it comes to interacting with customers.
This online course can be completed in as little as 35 minutes and provides the user with a printable certificate upon completion.
1. What is good customer service?
2. Communicating with your customer
3. Handling Customer Complaints
4. Room for improvement
Discount available for multiple courses. Please contact us for details
This online course, which can be completed in as little as 10 minutes, will provide strategies of how you can manage your anger effectively and practicable steps of how to put these strategies into action to learn how to respond positively to tricky situations.
This online Active Listening Training Course explores what active listening is and why it is so important and how to use it in a conversation. It comes with practicable and actionable tips that you will be able to put into practice to improve your listening skills.
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