Problem Solving Training Course

Share:                 

This online Problem Solving training course will define problem solving and discuss why it’s an important skill to develop. The course will also guide you through the four-step problem solving process known as “ICED” (Identify, Create, Execute, Determine) which will help you to correctly identify problems and create effective and practical solutions.

Michael J. Gelb says, “Life is a continuous exercise in creative problem solving.”

Since the dawn of humankind, life has thrown countless hurdles in our path for us to overcome.

Problem solving is an essential skill that enables us to correctly identify a problem when it appears, before creating and applying an effective solution.

The course is split into two sections:

1. What is Problem Solving?

Problem solving is a mental process that requires you to use both your logic and imagination.

Think of a problem as the gap between how a situation currently is and the way it should actually be.  Finding the solution to the problem is the act of building a bridge over this gap in order to reach your ideal situation.

This course will take you through a range of very simple and reliable problem solving techniques you can use to bridge this gap.

Your ability to solve problems is so important to both your personal and professional life because it enables you to overcome hurdles without falling behind.  At work, your employer and colleagues rely on you to deal with problems effectively and logically, because being a good problem solver makes you more reliable and resilient - and it's also essential to the success of your organisation.

The more you develop this skill set, the more you’ll be able to effectively demonstrate your initiative and independence, which can open up opportunities for more rewarding tasks and responsibilities.

Learning a simple step-by-step strategy is the perfect way to develop your problem solving skills.

2. Problem Solving Process

This section takes you through the four-step process to develop your problem solving skills.  This process is known as ICED.  By following the steps, you’ll be able to:

Identify a problem correctly by finding the root cause…
Create an achievable solution by assessing the problem properly…
Execute your solution effectively and safely…
Determine whether your solution has successfully solved the problem or not.

Each step is taken one by one and discussed in detail, by the end of which, with practice, you will feel much more confident in your problem solving ability to tackle and overcome any challenges you face throughout the day.

Conclusion

The course can be completed in as little as 10 minutes and will ultimately help you improve on the highly-valued skill of problem solving.  There are interactive questions interspersed throughout the course to ensure you have understood the content.  

Course Sections

1. What is Problem Solving?
2. Problem Solving Process

Discount available for multiple courses. Please contact us for details