On this Writing Effective Emails training course you will learn about the components of an email, etiquette & advantages of emails, and simple, actionable steps on how to write an effective email.
Email has taken the art of written communication by storm since it was introduced over 50 year ago with over 3.6 billion active worldwide users. We use it both in a professional capacity and a personal capacity so it is good to know how to use email effectively.
This Writing Effective Emails training course is split into two sections.
This section covers the components of an email including the importance of creating a professional and trustworthy email address and the different fields that are required to be completed when writing an email such as the To field, the From field & the CC, or Carbon Copy field.
This section also is also useful in reminding us about email etiquette and how to communicate our message respectfully & correctly. It also gives tips on when it is and isn’t appropriate to send an email.
This section covers four-steps on how to write an effective email, which you can use to enhance your personal and professional communication.
Subject line and signature
Subject lines should be clear and captivating so recipients have an understanding of what the email is about before they open it.
Consider how you sign off an email too. If your email is professional, your signature should include a formal sign-off - such as ‘Kind regards’, ‘Sincerely’, or ‘Best wishes’.
Be clear and concise
The emails you send are a reflection of your own professionalism and attention to detail.
Bear in mind the greeting you use, the importance of the first lines of the email and using bullet points or numbered lists to break up large pieces of text.
Check GPS (grammar, punctuation, spelling)
Proofreading is essential. You should:
Prepare to Send
This is your last chance to make any final changes to the draft before sending the email. Check that you are sending the email to the right people, that any attachments are added and check your tone so as not to cause offence.
Whether communication is effective or not, is down to how the information is offered and how it is received. By following the four simple steps outlined above you will notice considerable improvements to your writing skills, professional relationships and productivity.
The course can be completed in just 10 minutes and provides a printable certificate upon completion.
1. Communicating via Email
2. Writing an Effective Email
Discount available for multiple courses. Please contact us for details
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